Administrative Office Assistant (AOA)

Today’s administrative assistant is an indispensable member of the office team. Advances in technology have contributed to this change from that of the traditional secretary to that of the administrative assistant, trained to perform in an increasingly complex position.

These factors have given rise to changes in job titles, job descriptions, salary, and prestige.

The administrative assistant must be skilled in all aspects of office operations:

• Computer software applications
• Office procedures
• Communications
• Records management
• Transcription
• Data entry
• Human relations
• Document processing

Today’s professional must adapt to and understand the total office environment.

Meet Your Administrative Office Assistant Faculty

Donna K. Shaad | Marcie Hawkins