Helpdesk

The Help Desk can help you resolve many problems you may encounter.  Before contacting the Help Desk be sure to view the below information, if you still have problems contact the Help Desk and make sure to provide very detailed information so that we may better assist you.  "I have not received any email in the last hour when I know someone just sent me an email" gives us more information than, "I'm having issues with email".

 

We also have a Work-at-home Software Agreement that allows employees to get software for use at home.  List of current software available under this agreement are as follows:

  • Microsoft Office
  • Microsoft Visual Studio
  • Antivirus software

To get the software please follow the below instructions: 

Work-at-Home Software Agreement

Printing Instructions
Please print out the Microsoft Work-at-Home agreement utilizing one page (two
sided). If that is not possible, a copy of the document is available at the Help
Desk.

Instructions for fulfillment
Fill out the document and submit it to your supervisor for approval.
Once approved submit the document to the Help Desk for order fulfillment.

 

To contact us, ITS Help Desk on campus is in College Hall, Room 290, by phone at (740)588-1327 or by email at helpdesk@zanestate.edu. 
Accreditations and Affiliations
© 2008 Zane State College • (740) 454 - 2501 or (800) 686 - 8324 • 1555 Newark Rd • Zanesville, Ohio 43701
Send questions and comments to helpdesk@zanestate.edu.